SMS Terms

These SMS Terms describe the text messaging programs that Zym Labs, LLC ("Zym Labs," "we," "us") operates for people who hold accounts with us or have asked to hear from us. They apply to messages we send about our own products. They do not apply to messages our customers send to their own users through our platform; those are governed by each customer's own terms and privacy policy.

• You can stop at any time by replying STOP.
• You can get help by replying HELP or emailing [email protected].
• Message and data rates may apply.
• Your opt-in and phone number are never shared with third parties or affiliates for marketing.

Zym Labs Alerts (account and security messages). If you provide your mobile number when creating or securing an account, we may send you verification codes, sign-in alerts, security notices, and other messages about your account and the Service. These messages are part of operating your account. Message frequency varies with your account activity.

Zym Labs Updates (marketing messages). If you separately opt in to marketing texts, we may send you messages about Zym Labs products, features, events, and offers. Message frequency varies. Consent to marketing messages is not a condition of purchasing or using any Zym Labs product or service.

We may use automated technology to send messages.

You opt in to account and security messages by entering your mobile number in your account settings or during registration and confirming it. You opt in to marketing messages by checking an unchecked box on a form, texting a keyword we publish, or otherwise giving your express written consent.

Reply STOP to any message from us to stop receiving messages from that program. We will send one message confirming your opt-out and nothing further from that program unless you opt in again. STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT also work. Opting out of marketing messages does not stop account and security messages; to stop those, remove your mobile number in account settings or contact [email protected]. You may still receive verification codes that you request.

Reply HELP to any message for assistance, or contact us at [email protected] or 3723 Greenville Ave STE 62882, Dallas, TX 75206.

Message and data rates may apply according to your mobile plan. Check with your carrier for details. Carriers are not liable for delayed or undelivered messages. Messaging is available on major US carriers and may not be available on all carriers or in all regions. We are not responsible for messages that are delayed, undelivered, or misdirected because of carrier issues, incorrect numbers, or a change of your number.

You confirm that you are the owner or authorized user of the mobile number you provide and that you are at least 18 years old. If you change or deactivate your number, update your account settings or notify us so that we do not message the new holder of the number.

Our Privacy Policy at https://zymlabs.com/legal/privacy explains how we handle your information. Text messaging opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes. We share your mobile number with our SMS delivery provider only to send the messages you have opted in to receive.

We may update these SMS Terms by posting the new version at https://zymlabs.com/legal/sms. Your continued participation after the effective date constitutes acceptance.

Zym Labs, LLC, 3723 Greenville Ave STE 62882, Dallas, TX 75206. Email [email protected].