Subprocessors

Zym Labs, LLC uses the third parties listed below to process Customer Personal Data on our behalf in providing the Service. This list is incorporated into our Data Processing Addendum at https://zymlabs.com/legal/dpa and forms Annex III of the Standard Contractual Clauses where they apply.

We notify the email address associated with your account at least 14 days before a new subprocessor begins processing Customer Personal Data. Objections are handled under Section 8 of the Data Processing Addendum.

These subprocessors host and run the Service.

* Applies only to customers who use SMS features. If you do not send SMS through the Service, no Customer Personal Data is shared with this subprocessor.

These subprocessors provide model inference for AI features in the Service. Customer Personal Data is shared with them only when you use an AI feature, and only the data that feature needs. Under our agreements with them, they do not use your data to train their models, and they retain inputs and outputs only to generate the response and to monitor for abuse of their service, for up to 30 days.

If you connect your own email service provider, SMS provider, or other delivery channel to the Service, that provider is your vendor, not our subprocessor. Our Terms of Service describe Third-Party Services and your responsibility for them.