Profiles · customer profiles

One profile for each person, from every source

Profiles keeps what people do and who they are in one record. Use it to build segments and decide who gets which message.

Included with Journeys. You pay for the people you message, not for seats.

Journeys / Trial onboardingLive
ProfileViewing one person
[I]usr_2041[email]
Traits
plantrial
company[COMPANY]
AudiencesTrial usersViewed pricing 2+ times
Channels
EmailSubscribed
SMSSubscribed
PushAllowed
Whentrial_started
EmailWelcome to [Product]
Wait untilproject_createdor 3 days
BranchOpened the welcome email?
Yes
PushPick up where you left off
No
SMSNeed a hand getting started?
usr_2041 is here
Sent to usr_2041
Email · 3 days agoWelcome to [Product]Delivered, not opened
SMS · just nowNeed a hand getting started?Delivered
Goalproject_createdNot reached yet
[Your brand] · Today 10:42
Hi [first name], need a hand getting started? Reply HELP and we’ll get back to you.
Reply STOP to opt out.

Where it sits in Argon

  1. EventsCollects what people do
  2. ProfilesKeeps one record per person
  3. JourneysDecides what happens next

Identity

Anonymous visitors become known people

Before sign-up, calls carry an anonymous ID. When identify arrives, Argon joins that history to the person, so nothing they did is lost.

  • Email, user ID, anonymous ID and phone number
  • Traits from your calls and your warehouse
  • Events and messages on one timeline
People / usr_2041
Traits5
TraitValueSource
plantrialSnowflake
company[COMPANY]Snowflake
lifetime_value[N]Snowflake
last_order_at[DATE]Snowflake
last_seen[DATE]Events
Segments
High-intent trialsJoined [DATE]
Journeys
Trial onboardingIn progress

Segments

Segments without SQL

Combine events, traits and other segments with plain rules. Membership updates as events arrive, and a journey can start the moment someone qualifies.

  • Count and recency rules on any event
  • Trait filters on any field you send or sync
  • Use a segment to start, filter or exit a journey
Segments / High-intent trialsLive
WHOdidpricing_viewedat least 2 timesin the last 7 days
ANDtraitplanistrial
ANDnot in segmentCustomers
Membership, last 14 days2,418 people
Membership updates as events arrive. Used by 3 journeys.

From your warehouse

Bring traits in from Snowflake

Argon reads people and traits from your Snowflake tables on a schedule. Pick the columns to keep, and they appear on each profile.

  • Segment on warehouse columns like plan or lifetime value
  • Branch journeys on them, like any other trait
See the Snowflake integration
Data sources / SnowflakeConnected
TableANALYTICS.PUBLIC.CUSTOMERS
Identify people byuser_id→User ID
Traitsplancompanylifetime_valuelast_order_at
Schedule[SCHEDULE OPTIONS]
Recent runs[N] total
[DATE], [TIME][N] profiles changedSucceeded
[DATE], [TIME][N] profiles changedSucceeded
[DATE], [TIME][N] profiles changedSucceeded
[DATE], [TIME][N] profiles changedSucceeded

Build your first profile

Create a workspace, send an identify call and watch the profile fill in.